Pin up games' Terms & Conditions

1 General Terms

Pin up games (hereinafter referred to as the "Platform") is an internationally licensed online gaming service. The terms and conditions described on this page apply to all services on the site — including slots, Live Casino, Sports Betting, crash games, and all other categories.

By using pin up games, you confirm that you have read these terms and agree to be fully bound by them. If you do not agree with any part of these terms, please refrain from using the Platform.

• pin up games is licensed and regulated by the International Gaming Commission.
• These terms may be updated at any time; users will be notified of any significant changes.
• Citizens of countries where online gaming is fully prohibited are not permitted to use pin up games.
• In the event of any conflict between the English and Bengali versions of these terms, the English version shall prevail.

2 Account Registration

To register an account with pin up games, you must provide accurate and complete information. Accounts created with false information will be terminated and any funds held in such accounts may be forfeited.

Each individual may open only one account. Multiple accounts using the same person, household member, device, IP address, or payment method are not permitted.

• You must be at least 18 years old at the time of registration.
• You must provide your correct full name, date of birth, address, and contact details.
• A copy of your national ID or passport may be required to complete KYC verification.
• Keeping your account password secure is entirely your own responsibility.
• Allowing third parties to access or use your account is strictly prohibited.

3 Deposits & Payments

Pin up games supports a variety of payment methods, including bKash, Nagad, Rocket, and other banking options. Deposits are generally credited to your account instantly.

• You may only use payment methods registered in your own name.
• Using a third party's credit card or mobile banking account is strictly prohibited.
• All transactions are processed in Bangladeshi Taka (BDT).
• There are no hidden charges on deposits; however, your payment provider's own fees may apply.

4 Withdrawal Policy

Your account must have completed KYC verification before you can withdraw winnings from pin up games. Withdrawals from unverified accounts will not be processed.

• Minimum withdrawal amount is BDT 1,000.
• Withdrawals must be made using the same payment method used for the original deposit.
• Withdrawals from KYC-verified accounts are typically processed within 24 hours.
• To withdraw your bonus balance, you must first meet the specified wagering requirements.
• pin up games reserves the right to suspend or cancel withdrawals in cases of suspicious transactions.

5 Bonuses & Promotions

Pin up games regularly offers bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant offer page. By claiming a bonus, you agree to those specific terms.

• The welcome bonus is available to newly registered users only — once per account.
• Most bonuses require wagering (typically 20–40 times the bonus amount).
• Winnings from free spins are also withdrawable, subject to wagering requirements.
• Withdrawing before bonus conditions are met will result in the bonus balance being forfeited.
• pin up games reserves the right to modify or cancel any bonus promotion at any time.

6 Gaming Rules

All game outcomes on pin up games are determined entirely by a Random Number Generator (RNG). There is no human intervention in any game result, and pin up games never manipulates outcomes.

• All games are regularly tested and certified by third-party auditors.
• If your connection drops mid-game, the round result is saved on our servers and will be available once you reconnect.
• In Live Casino games, the dealer's decision is final.
• If a game is cancelled due to a technical error, all wagers will be refunded.

7 Prohibited Activities

The following activities are strictly prohibited on pin up games. Violations will result in permanent account closure and may lead to legal action where applicable.

• Using pin up games for money laundering or illegal fund transfers.
• Playing games using bots, scripts, or automation software.
• Intentionally exploiting any game vulnerabilities or bugs.
• Harassing or engaging in abusive behaviour toward other users.
• Opening an account using a false identity or someone else's personal information.
• Attempting to manipulate the system through chargebacks or payment disputes.

8 Account Suspension & Closure

Pin up games reserves the right to temporarily or permanently suspend any account for the reasons listed below. Affected users will be notified by email if such a decision is made.

• Serious violation of the Terms & Conditions.
• Providing false or incomplete information during KYC verification.
• Suspicious financial transactions or concerns regarding money laundering.
• Self-exclusion at the user's own request.
• At the direction of a regulatory authority.

To appeal an account closure decision, contact our support team within 30 days.

9 Responsible Gaming

Pin up games believes gaming is for entertainment — not a source of income. We are committed to promoting responsible gaming and helping players manage their gaming habits.

• Deposit Limits: Set daily, weekly, or monthly limits.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Reality Check: View your session duration and spending after a set period of time.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 months.

For support with gaming addiction, please visit our Responsible Play View the page.

10 Privacy Policy

Pin up games is committed to protecting your personal information. We only collect data that is necessary to provide our services, verify your identity, and meet our legal obligations.

• Your information is never sold to third parties.
• All data is protected with SSL encryption.
• Information may be shared with regulatory authorities upon request.
• Contact support to view or delete your personal data.

For more details, visit our Privacy Policy Read the page.

11 Dispute Resolution

For any dispute or complaint, please contact pin up games' customer support team in the first instance. We aim to resolve all complaints within 72 hours.

• A reference number will be issued once your complaint has been submitted.
• If a resolution cannot be reached internally, third-party mediation is available.
• The laws of pin up games' licensing jurisdiction apply to all dispute resolution matters.
• The relevant balance may be placed on hold during an ongoing dispute.

12 Right to Modify

Pin up games reserves the right to update these terms and conditions, in whole or in part, at any time. Users will be notified in advance of any significant changes via email or platform notification.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

Last Updated: January 2026. We recommend checking this page regularly.